Shipping policy

Shipping Policy – Adhjé Formulations

At Adhjé Formulations, we ensure that every fragrance reaches you with care and precision.

Order Processing

• Orders are processed within 1–3 business days
• Orders placed on weekends/holidays are processed next working day

Delivery Timeline

• Standard Delivery: 3–7 business days
• Express Delivery: 1–3 business days (if applicable)
• Estimated timelines are indicative and not guaranteed, as per logistics partner constraints.
• Delays due to force majeure events (natural calamities, strikes, government restrictions, pandemics) shall not create liability.

Risk & Title Transfer

• Risk in the product passes to the customer upon successful delivery at the provided address.
• Ownership transfers only upon full payment realization.

Shipping Charges

• Calculated at checkout
• We offer free shipping on orders above ₹999. A shipping fee applies to orders below ₹999

Packaging

• Secure, leak-proof, protective packaging

Tracking

• Tracking details shared via SMS/WhatsApp/Email after dispatch

Delivery Issues

• Report damage or incorrect items within 24 hours
• Do not accept tampered packages

Incorrect Address

• Customer is responsible for accurate address
• Re-shipping charges applicable if order returns

Service Area

• Pan India delivery
• International shipping on request